Shipping Policy
Every Axora Life order ships free across India on all prepaid orders. Here's what to expect from order to doorstep.
Free shipping
On all prepaid orders, pan-India.
1–2 day processing
Shipped within 5–7 working days of order.
3–10 day delivery
Depending on your location in India.
Trusted couriers
Delhivery, Blue Dart, DTDC & Shiprocket.
Order Processing
- Orders are processed within 1–2 business days of payment confirmation and generally shipped within 5–7 working days of order placement.
- Orders placed after 6 PM IST are processed the next business day.
- Orders are not processed on Sundays or public holidays.
- During high-volume periods timelines may extend slightly — we'll keep you updated by email, SMS or WhatsApp.
Delivery Timelines
We deliver pan-India through trusted logistics partners such as Delhivery, Blue Dart, DTDC and Shiprocket. After dispatch:
Metro cities
3–5 business days
Other cities
5–7 business days
Remote areas
7–10 business days
Timelines can vary with location, courier availability, weather and other factors outside our control.
Tracking Your Order
Once your order ships, we send a tracking link by email and/or SMS so you can follow it to your doorstep. Couriers attempt delivery up to three times; if a package returns undelivered, we can reship it after confirming your address (reshipping charges may apply).
Shipping Address
Please double-check your address before placing an order. Incomplete or incorrect addresses can delay delivery or lead to cancellation, and reshipping due to address errors may incur additional charges.
Cancellations
Orders can be cancelled before shipment confirmation. Once an order has shipped, cancellations are generally not accepted — please see our Return & Exchange Policy instead.
Questions about your shipment?
Write to support@axoralife.com or call +91 8527320030 and we'll be happy to help.